Privacy Policy

Your privacy matters to us. This Privacy Policy outlines how Fixitline collects, uses, protects, and stores your personal information.

1. Information We Collect

We may collect the following personal information when you use our website or services:

Full Name
Email Address
Phone Number
Device and OS Details
Preferred Time Zone and Date
Service History and Communication Logs

2. How We Use Your Information

We use your data to:

Provide and schedule requested services
Send service confirmations and updates
Respond to inquiries and support requests
Process payments and refund requests
Improve our website and services

3. Data Protection

Your information is securely stored on our servers and protected using industry-standard security measures. We do not sell or rent your personal data to third parties.

4. Use of Cookies

Our website may use cookies to improve user experience, analyze traffic, and remember preferences. You can disable cookies via your browser settings.

5. Third-Party Services

We may use trusted third-party tools (e.g., email, analytics, or payment processors). These tools only receive data needed to perform their functions and are bound by confidentiality agreements.

6. Your Rights

You have the right to:

Access your data
Request corrections
Request deletion of your data (unless required for service/legal)
Withdraw consent to use your data for marketing

7. Data Retention

We retain customer information only as long as necessary to fulfill service obligations and comply with applicable legal or regulatory requirements.

8. Changes to This Policy

Fixitline may update this policy to reflect changes in law or service improvements. We encourage users to review this page regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: